2022 Western Australia Hardware Industry Awards

2022 Western Australia Hardware Industry Awards

Event

2022 Western Australia Hardware Industry Awards

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The Western Australian Hardware Industry Awards is the premier event for the independent hardware industry, recognising excellence and achievement.

The awards provide an opportunity to recognise stores, suppliers and staff who go above and beyond for either your or the industry.

Peace of mind – COVID Policy

We know these are uncertain times, and your health and safety is our first priority. We are working with the venue to ensure that all COVID Safe regulations are strictly adhered to.

Location

Beaumonde on the Point, 306 Riverside Dr, East Perth

Date

Friday 17 June 2022

Time

12:30pm – 3:30pm

Tickets on sale in 2022

Check back soon for pricing.

Award Categories

Industry Rising Star
Category Description

This category recognises the future leaders of our industry. Nominees have demonstrated a desire to progress within the industry and shown their managers that they can become a leader or are already a leader.  

Eligibility

To be eligible for this award nominees must be 30 years or under by 31st December 2021, have been employed by their current employer for a minimum of 12 months or a minimum of 2 years within the hardware industry and is for store employees only.

They must have demonstrated to their manager or supervisor that they have a desire to be a future leader of the hardware industry.

Nominees can come from Store Owners, Managers, Supplier Representatives or Buying Group representatives. If they have been nominated by anyone other than their Manager or Supervisor, we will seek permission prior to confirming the nomination.  

Judging process

Nominees undergo a telephone interview where they are judged on the following:

  • Their work experience and history
  • Their passion for the hardware industry & desire to progress within the industry.
  • Their knowledge of merchandising, stock control, customer service and marketing/promotions.
  • Their ability to work with others and inspire those they work with to achieve better results.

Finalists are then interviewed in person or via video conference, where judges will delve into the above point further and a winner will be decided.

The Prize

Currently under review

Store Employee of the Year
Category Description

This award recognises an employee who has excelled in their day to day duties and is loyal to your business.

Nominations can be made by employers of retail/trade stores or suppliers and can be from any part of your business.

Eligibility

To be eligible for this award, the employee needs to have been with the business for more than 12 months.

Judging Process & Criteria

A telephone interview is conducted with the nominee and they are judged on their achievements in the past 12 months, knowledge of their department/current role requirement, and standard of customer service.

The top three nominees are then mystery shopped.

The Prize

Finalists and winners are acknowledged by the industry at the awards night and via social media and news articles in leading industry publications. The winner also receives a trophy.

Hardware Industry Legend
Category Description

The Hardware Industry Legend Award recognises an individual who has shown continuous commitment and support to the hardware industry in their state. These individuals have helped shape the independent industry in the past or present and have shown determination to secure our future, whether it be through the expansion of their own business, involvement in various committee and industry bodies, or helping fellow hardware owners to reach their potential or get them through tough times. They are a leader. Nomination for this award can come from store owners, managers, employees, or industry suppliers.

Eligibility

To be eligible for this award, nominees must be able to demonstrate how they have contributed to the independent hardware industry.

Judging process

Nominations are evaluated by a panel of state committee members. Where necessary an interview is conducted to ensure they meet the criteria.

The Prize

The Hardware Industry Legend receives a trophy and is acknowledged by the industry at the awards night, via social media and news articles in leading industry publications.

30+ Years of Service
Category Description

This award recognises the hardworking individuals who have dedicated a lifetime to our industry. It is an opportunity for employers to thank their staff for their service.

Eligibility

To be eligible for this award, nominees must have worked in the industry (store or supplier) for one or more employers for 30+ years.

The Prize

Recipients are acknowledged at the state industry awards event receiving a certificate for their service. 

Store of the Year
Category Description

These awards recognise stores that have most effectively capitalised on market opportunities and found a way to pivot or adapt to changing circumstances. They have ensured success through exceptional customer service and fostered a workplace culture that promotes staff retention and development/training. 

There are 4 categories

  • Store under 2500sqm
  • Store over 2500sqm
  • Trade Store of the Year
  • Garden Department of the Year

Nominations for this award can come from store owners, industry suppliers, or industry buying groups. You can self nominate.

Eligibility

This award is open to all stores that have been under the same ownership for at least two full financial years. Stores can be nominated in more than one category provided they meet the criteria for each.

Selection criteria for each of the categories are as follows:

Store of the year Under 2500sqm – Total footage (excluding the car park is under 2500sqm) and judging is based on overall store performance.

Store of the year Over 2500sqm – Total footage (excluding car park is over 2500sqm) and Judging is based on overall store performance.

Trade store of year – This category is for stores with 80% trade business. Judging is focused on the trade aspect of their business.

Garden Department of the Year – This category is for stores whose garden departments are a key part of their business.  

Judging process

A telephone interview is conducted with nominees and they are judged on the following:

  • How their business has grown over the past 12 months including achievements and highlights.
  • Their dedication to their team development and training
  • Unique selling points/competitive advances and how these translate into market dominance.
  • Their approach to service, distribution, and customer service.
  • Unique innovation (or innovations) that have shaped their business, not limited to financial gain.
  • How they promote a culture of people empowering their business, including how they have responded to the COVID workplace disruptions.

The Prize

Finalists and winners are acknowledged by the industry at the awards night, via social media and news articles in leading industry publications. Winners receive a trophy, a press release, and a winner logo used for marketing materials.

Sales Representative of the Year
Category Description

This category recognises the hardworking Sales Representatives who go above and beyond for their stores. They help to grow sales, support stores with customers and warranties, and train staff in their products. Nominations for this award can come from store owners, supplier senior managers and industry buying group representatives.

Eligibility

To be eligible for this award, nominees must have been employed with their current employer for more than 12 months.

Judging process

A telephone interview is conducted with the nominees and they are judged on the support provided to their customers and their company as well as their achievements over the past 12 months.

Nominees are also asked to provide a list of 10 of their customers so that we can obtain testimonials for their work.

The Prize

Finalists and winners are acknowledged at the state industry awards event, via social media, and in news articles in leading industry publications. Winners receive a trophy.

Supplier of the year
Category Description

This category recognises the dedicated suppliers who supply the independent hardware industry and through all levels of their business provide outstanding service and support.

Nominations are received directly from Store Owners and Managers.

Stock shortages during the pandemic have played a huge role in stores ability to operate efficiently. This year we are looking for suppliers who have gone above and beyond over the past 12 months to assist stores during COVID.

There are 8 categories with an overall winner awarded the Overall Supplier of the Year.

Categories include:

  • Building Products
  • Garden & Outdoor
  • Hardware
  • Paint
  • Paint accessories
  • Tool
  • Timber
  • Kitchen & Bathroom
  • Electrical and Lighting
Eligibility

To be eligible for this award suppliers must supply to the independent hardware industry for a minimum of 2 years. Nominations can only be obtained from Store Owners or Managers.

Judging process

All stores are asked to select their best supplier in each category. We will then randomly select five stores in the state and ask them to rate each finalist on satisfaction, supply and presentation.

Winners are decided by the number of votes received as well as store feedback. The overall supplier of the year winner will have received the most votes across all categories and have this supported by store feedback. 

The Prize

Finalists and winners are acknowledged at the state industry awards event, via social media, and in news articles in leading industry publications. Winners receive a trophy.

Nominations Close

2 April 2022

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